The team behind the Thiessen IM service is committed to the privacy and security of your information and communications. This Privacy and Security Policy governs all of the public Internet services provided by us, including the website as well as the instant messaging (IM) service.
- Our Default Policy
- Information We Gather or Store
- Private Messages
- Data Backup
- How to Contact Us
1. Our Default Policy
Our default policy is never to gather or store information about you, to log your conversations, or to engage in any other behavior that would compromise your privacy and security in any way. However, if you choose to use our services (especially the Thiessen IM service) we sometimes need to gather or store information so that you can use the relevant service (e.g., we require authentication for IM login, so we need to store your password). The following sections describe exactly what information we might gather and store.
2. Information We Gather or Store
We do not automatically gather any personal information (name, address, etc.) about you; the only exceptions are information that you may voluntarily submit as described below.
When you create an IM account at the Thiessen IM service, you provide a username and password. We do not gather any other personal information about you when you create an account.
When you add people to your contact list (XMPP “roster”), that information is stored on the server so you can retrieve it whenever you log in; the roster information can contain the names or nicknames of your contacts if you assign such names in your roster. This data is never made public and is accessible only by you.
The Thiessen IM service supports an XMPP extension for storing vCard data on the server: the vcard-temp protocol. If your Jabber client also supports this feature and you choose to create a vCard (a kind of “electronic business card”), that data will be stored on the server. Your vCard data is publicly accessible so that other people can learn more about you (i.e., retrieve your electronic business card). Please check with the developers of your preferred Jabber client software about their support for this feature.
The Thiessen IM service supports an XMPP extension for storing generic XML data on the server: the Private XML Storage protocol. If your Jabber client also supports this feature, it might store bookmarked chatrooms, client preferences, and other data on the server. However, this data is never made public and is accessible only by you. Please check with the developers of your preferred Jabber client software about their support for this feature.
The Thiessen IM service supports an XMPP extension for publishing generic XML data through the server: the Personal Eventing Protocol (a profile of the XMPP publish-subscribe technology). If your Jabber client also supports this feature and you configure your client to enable that feature, it might use the Thiessen IM service as a way to publish information about the tunes you listen to on your computer, your mood, and other “rich presence” data; furthermore, this data may be temporarily stored in our database so that it can be retrieved by your contacts when they log in. This data is never made public unless you so choose, and by default is accessible only by your contacts. Please check with the developers of your preferred Jabber client software about their support for this feature.
The Thiessen IM service does not log information about your Internet Protocol (IP) address when you connect to the service. However, we reserve the right to block specific IP addresses that pose a threat or cause harm to our network services, and to keep a list of such offending IP addresses; this list of blacklisted IPs will not be made public.
Passwords are not required to access this website.
Passwords are required to access the Thiessen IM service. Passwords are stored in a hashed form. It is a good security practice to always use a unique password for each service or website that you access, and we strongly encourage you to use a unique password at the Thiessen IM service as well.
4. Private Messages
Private messages are IMs that you send to your friends at the Thiessen IM service or at other XMPP-based services on the Internet (such as Google Talk). If your messages are sent through other services then it is possible that those services can log your messages, and we do not have control over those services. However, your private messages are never intentionally logged at the Thiessen IM service.
If you are not online when someone sends you a message, the message is stored on our server for delivery when you log in again. These “offline messages” are not encrypted when stored on our server.
The Thiessen IM service hosts a number of XMPP chatrooms at our domains. Rooms are unlogged, and logging can be enabled only by asking the server admins to enable logging.
8. Data Backup
In order to prevent service interruptions, we back up data related to our services. This data is sent encrypted to the administrators of the Thiessen IM service.
9. How to Contact Us
If you have any questions or suggestions regarding our Privacy and Security Policy, please send an email to email@example.com.